Refund Policy
At Flight Travels Deals, we are committed to providing reliable flight booking assistance and clear information regarding refunds. This Refund Policy explains the general conditions under which refunds may be requested and processed.
Please read this policy carefully before making a booking or requesting a refund.
General Refund Policy
Refund eligibility depends on the fare rules, terms, and conditions of the airline or travel service provider associated with your booking. Different airlines offer different refund policies, and not all tickets are refundable.
Flight Travels Deals assists customers with eligible refund requests but does not determine the refund policies established by airlines or other travel providers.
Refund Eligibility
A refund may be available depending on:
- The fare type purchased
- The airline’s refund policy
- The reason for cancellation
- The timing of the refund request
- Applicable government regulations
Some tickets may qualify for a full refund, while others may only be eligible for a partial refund, travel credit, or no refund at all.
Non-Refundable Tickets
Certain promotional, discounted, or special fare tickets are designated as non-refundable by the airline. In these cases:
- Refunds may not be available.
- Airline fees may be non-refundable.
- Government taxes may be refundable only where permitted by applicable regulations.
- Alternative options such as travel credits or vouchers may be offered, depending on the airline’s policy.
Refund Request Process
To request a refund, please contact our customer support team and provide:
- Booking confirmation or reference number
- Passenger name(s)
- Contact information
- Reason for the refund request
Providing complete and accurate information will help us process your request more efficiently.
Refund Processing Time
Once a refund request has been approved by the airline or travel provider, processing times may vary depending on:
- Airline procedures
- Payment processor timelines
- Banking institutions
- Original payment method
Actual refund timelines are outside the direct control of Flight Travels Deals.
Airline Cancellations
If an airline cancels your flight or makes a significant schedule change, any refund, rebooking, or travel credit offered will be subject to the airline’s policies and applicable regulations.
Flight Travels Deals can assist you in understanding the options made available by the airline.
Service Fees
Where permitted by law and disclosed at the time of booking, certain service or processing fees charged by Flight Travels Deals may be non-refundable, even if the airline approves a refund for the airfare.
Payment Method
Approved refunds are generally issued to the original payment method used during the booking process, unless otherwise required by law or agreed with the applicable payment provider.
Fraud Prevention
Flight Travels Deals reserves the right to decline or delay a refund request if fraud, unauthorized transactions, or suspicious activity is suspected, or if additional verification is required.
Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in our services, airline requirements, or applicable laws. Any revisions will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions regarding refunds or would like assistance with a refund request, please contact our customer support team.
Flight Travels Deals
Phone: +44 020 3951 5307
Address: Suite No. 79-33, Green Complex, Greater London, Derby, United Kingdom, RV2 7TA